TARGETSOLUTIONS MOBILE APP

About

For more than a decade, TargetSolutions has been the most widely used training platform for firefighters and EMT’s nationwide.

Client

TargetSolutions

Industry

Education

RESPONSIBILITIES

Mobile UX Design
Mobile User Interface Design
Information Architecture
User Surveying
HTML Prototyping

The Problem

Recently clients have been asking about a mobile app, and the desktop version is not mobile optimized, nor device responsive. Therfore, management posed the challenge: How can we deliver a mobile version of our platform to market by the next quarter? Being able to offer all of the features of our platform in a mobile app in 3 months is near impossible. Instead, we devised a plan to deliver a Minimum Viable Product: an app for creating and recording custom activities.

The Solution

The first process of any design project involves conducting extensive research. Our research consisted of user interviews, targeting power users and early adopters. We tried to learn the needs of our clients by finding out why they would use a TargetSolutions app and what are the main benefits of such an app.

We found that users profoundly wanted the ability to track live field-training from anywhere; avoiding having to record sessions on paper, and later inputing that data into the Targetsolutions system back at the station. The Activity Tracker became our MVP.